Before you delete: a deleted eSIM cannot be restored from the same QR code. If the plan is still running, switch the profile off instead.
Switching off instead of deleting
On iPhone: Settings > Cellular > select the line > Turn Off This Line.
On Android: Settings > SIM manager > select the eSIM > toggle it off.
A switched-off profile uses neither data nor battery and waits for the next trip.
When deleting makes sense
- The plan has expired and the data is used up.
- You are selling or giving away the phone.
- You have hit the maximum number of profiles the phone can store.
How to delete
On iPhone: Settings > Cellular > select the line > Delete eSIM.
On Android: Settings > SIM manager > select the eSIM > Remove or Erase SIM.
Before a factory reset
A factory reset also wipes eSIM profiles. If you have an active plan, contact support before resetting so we can see what can be done.